FAQ’S
Any questions? We’re here to help
What types of healthcare facilities do you provide staffing for?
We partner with a diverse range of institutions across the healthcare continuum. This includes acute care hospitals, long-term care facilities, skilled nursing infrastructure, rehabilitation centers, and outpatient clinics. Our approach is entirely adaptive, customizing our talent deployment to match your specific unit workflow and patient demographics.
How quickly can you deploy staff to cover a sudden vacancy?
We understand that healthcare doesn’t wait and that an open shift immediately strains your core workflow. True Pillar operates with an extreme sense of urgency. Thanks to our deeply vetted, active talent pipeline, we can rapidly deploy clinical professionals to handle urgent shifts, seasonal volume surges, or critical short-term shortages.
What is your vetting and compliance process for clinical talent?
Our commitment to clinical integrity and risk mitigation is absolute. Every professional under our banner undergoes an exhaustive multi-stage screening process before they are introduced to your ecosystem. This includes:
Comprehensive criminal background checks and identity verification.
Primary-source verification of all licenses, certifications, and clinical credentials.
Rigorous clinical competency assessments and reference checks.
Up-to-date immunizations, medical clearances, and drug screenings. We ensure every candidate is 100% audit-ready on day one.
What roles are you currently recruiting for?
We are continuously expanding our premier network of healthcare professionals. We actively recruit Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), therapists, and specialized allied health clinicians across various medical disciplines.
What types of shifts and placement options do you offer?
We offer maximum professional flexibility to suit your career goals and lifestyle. Our placement options include:
Per Diem / PRN: For professionals looking to pick up shifts flexibly and control their own schedules.
Short-Term Contracts: Perfect for temporary, high-impact assignments during seasonal surges.
Permanent Placements: For those looking to transition into long-term, stable roles within premium facilities.
What are the requirements to join the True Pillar network?
To maintain our reputation as a trusted pillar of clinical support, we hold our network to elite standards. Applicants must possess an active, unencumbered license or certification for their respective role, valid clinical experience, up-to-date health requirements, and a proven track record of professional reliability and exceptional patient care.
How do we get started with a partnership?
Setting up a reliable talent pipeline is simple. Click the [Partner With Us] or [Request Staffing Solutions] button anywhere on our site to fill out a brief operational profile. A dedicated True Pillar account manager will contact you immediately to assess your facility’s unique needs, review our transparent service agreements, and begin matching talent to your open shifts.
How can I reach support if an urgent staffing need arises after hours?
True Pillar provides true, continuous operational infrastructure. We maintain a dedicated 24/7/365 support line for our active clients and clinical staff, ensuring that sudden scheduling emergencies, shift changes, or compliance updates are handled instantly—day or night.
What happens if a placement isn’t a perfect fit, or if an issue arises mid-assignment?
Your operational stability and peace of mind are our top priorities. If a placed professional does not meet your facility’s performance expectations or culture fit, notify us immediately. We will initiate our rapid-replacement protocol to transition them out and secure a qualified replacement without disrupting your unit’s workflow. We maintain continuous touchpoints with both our clients and our talent to proactively address issues before they impact care delivery.